Privacy Policy

We at Lumex take your privacy very seriously. You can access the majority of our website without providing any Personally Identifiable Information. We created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for our web site.

We differentiate between:

Anonymous Information - information that cannot be linked with any particular person. Each time a visitor browses our web site the browser provides certain information, such as the type and version of the browser, the Internet Protocol (IP) address assigned to the computer, and the type and version of the operating system. Our Internet server also tracks the dates and times of visits, lengths of visits, resources accessed, and other non-personal information associated with the visit. Anonymous information is valuable to us as it helps us determine what features are used or not used, where we need to make changes or improvements, and other information to make our web site better for our customers.

Personally Identifiable Information - information which can be linked to a particular person. Each time a visitor orders a sample or a brochure, a name and address must be provided in order for us to fulfill the request. We also may ask that the visitor provide a name, phone number and / or email address, company name (if applicable), and fax number (if applicable.) The information we request is optional, but we may not be able to fulfill your request without it.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information.

Our site use non-persistent (temporary) cookies to keep track of your shopping cart. Our site and our third-party statistics provider also use persistent cookies in order to track web site visitor statistics and preference selections. These persistent cookies do not contain any Personally Identifiable Information and are only used to track web site visit statistics and trends in order to help us create a better online experience for our visitors.
Our site contains links to other sites. Lumex is not responsible for the privacy practices or the content of such other Web site.
Our site use forms for customers to request information, products, and services.
We collect visitors’ contact information (such as their name, postal address, and e-mail address). Contact information from forms may be forwarded to our partners in order to fulfill requests in an expeditious manner. We may use the contact information to send information about our company, or promotional material from some of our partners to our customers.
The contact information is also used to contact the visitor when necessary. Visitors may opt-out of being contacted by a sales representative; see the choice/opt-out section below.
Demographic and profile data are also collected on our site.

Our on-line surveys ask visitors for contact information (such as name, company name, postal address, and e-mail address).
The contact information is used to contact the visitor when necessary.
Demographic and profile data are also collected at our site.
Lumex does not sell contact information to anyone.

Security: Our site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We use industry standard security hardware and software and rely on essential security practices to assure the safety of any data you provide us.
* Special Note about Credit Card Information: Customers who purchase items through our web site will be required to provide credit card information in order for us to process payment. Once the credit card transaction has been approved, we will not store any credit card information on any of our systems.
Choice/Opt-Out: Visitors always have a choice to not provide Personally Identifiable Information. Our site provides visitors the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives visitors the following options for removing their information from our database to not receive future communications or to no longer receive our service. You may:

send e-mail to

send mail to the following postal address:

NY, 11230
Attn: Opt-Out

call the following telephone number: 1-347-269-2979

Correcting and Updating User Data: This site gives visitors the following options for changing and modifying information previously provided:

send e-mail to

Contacting the Web site: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may:

send e-mail to

Lumex will comply with applicable law regarding privacy rights in all material respects, and will review and update this policy from time to time as deemed appropriate without notice. Further, nothing in this policy is intended to alter or modify any current internal policies or practices of Lumex with respect to its current, former or prospective employees.